Reengineering the library : issues in electronic resources management

In terms of both overall spending and usage, library collections are now primarily electronic. The previously solitary electronic resources librarian has now been joined by other personnel in reorganized technical services departments and units who increasingly share more complex and diverse types of work related to managing electronic resources. In this book, the Association for Library Collections & Technical Services (ALCTS) gathers a variety of perspectives to examine recent developments in electronic resources management (ERM) and how this work fits into the overall mission of the contemporary academic library. Thoroughly grounded in experience and everyday best practices while also considering how ERM can best fulfill the mission of today's academic libraries, this book's contributors discuss issues such as

interdepartmental workflows such as instruction, metadata, and user support that impact electronic resources management; strategies for controlling costs; license arrangements to allow text and data mining; managing the transition from dedicated ERM systems to integration into library service platforms; new analytics and assessment techniques; and operational improvements for better usability, troubleshooting, and customer support

Inside this collection, readers will discover a thoughtful consideration of problems and opportunities in electronic resources management that combines the power of new ideas with practical experience.

Trends and developments in licensing electronic resources / by Lori Duggan -- Oh, the places you'll go! : managing electronic resources across the institution / by Monica Moore -- Managing knowledge bases and electronic resources metadata / by Richard Guajardo -- Working with EBSCO discovery service / by Regina Koury -- Managing discovery services : case studies at Simon Frasier University (Summon) and Acadia University (Primo) / by Leanna Jantzi, Jennifer Richard, and Sandra Wong -- From electronic resources management to library services platforms / by L. Angie Ohler -- The library in the information marketplace : cost containment strategies / by George Stachokas -- Using LibGuides to promote communication between public and technical services / by Jennifer Bazeley -- Core competencies for electronic resources librarianship / by Sarah W. Sutton -- Using the core competencies for e-resource librarians to reengineer technical services / by Christine Korytnyk Dulaney and Kari Schmidt -- Is "E" for everybody? : reorganizing to fit e-resources across acquisitions and resource sharing / by Judith Emde and Angela Rathmel -- Managing freely available electronic resources / by Chris Bulock -- Developing staff skills in e-resource troubleshooting : training, assessment, and continuous progress / by Sunshine Carter and Stacie A. Traill -- SUSHI : automating the retrieval of COUNTER usage data / by Oliver Pesch -- Analytics and assessment of electronic resources / by Geoffrey Timms.