Libraries : change and resistance to change -- Thinking differently about research library innovations -- The spread of the innovation throughout the organization -- The research model and innovation in the research library -- Library leadership : a shared activity -- The flexible organization and library culture -- Organizational structures : loose or tight? -- Trigger events and jolts from the external environment -- Unexpected results : the demographics of the leadership team -- Management innovations : creating the innovative culture -- The singular leader, radical innovations, and for-profit firms -- The innovative library : the vision and the transformation.
