The rise of legal services outsourcing : risk and opportunity

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Where to find it

Law Library — 3rd Floor Collection (3rd floor)

Call Number
K120 .L33 2014
Status
Available

Authors, etc.

Names:

Summary

Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research. Based on the authors' deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LSO market.

Contents

Overview of legal services outsourcing -- The provider landscape -- Client perspectives : recommended practices -- Navigating the LSO journey -- In their own words -- LSO external benchmarking : towards high performance -- LSO market predictions.

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