The world of information literacy instruction (ILI) : an extensive and intensive introduction and overview -- Current developments in public library instruction -- How people learn, grow, think, feel, and develop : do we have theories! -- Instructing diverse groups -- Teaching people with disabilities in ten steps -- Making a PACE of a program : planning, administration, coordination, and evaluation -- Public libraries as non-formal cultural institutions : impact on programming and instruction -- Instructing from the cradle to the grave throughout the life cycle.