Translating negotiation expertise for the library world -- Negotiation advice from library leaders and vendors -- The power and pitfalls of consortial negotiation -- Negotiating in times of economic stress -- Negotiating with funding sources and user communities -- Playing hardball : when to get tough and when to walk away -- Negotiating in the era of publisher consolidation and the big deal -- Eresource management, workflows, and standardization -- Negotiating in the age of open access, open source, and free Internet resources -- Appendix A. How to research a forthcoming negotiation -- Appendix B. Useful resources -- Appendix C. Sample licensing and negotiation checklists -- Appendix D. Digital tools, netiquette, and negotiation -- Appendix E. Theory in practice: understanding communication.
