Leading edge marketing research : 21st-century tools and practices

cover image

Where to find it

Davis Library (6th floor)

Call Number
HF5415.2 .L383 2012
Status
Available

Summary

This book explores new and leading edge marketing research approaches as successfully practiced by visionaries of academia and the research industry. Ideal as either a supplementary text for students or as a guidebook for practitioners, this book showcases the excitement of a field where discoveries abound and where researchers are valued for solving weighty problems and minimizing risks. The authors offer rich, new tools to measure and analyze consumer attitudes, combined with existing databases, online bulletin boards, social media, neuroscience, radio frequency identification (RFID) tags, behavioral economics, and more. The reader will profit from the numerous contemporary case studies that demonstrate the key role of marketing research in corporate decision-making.

Contents

  • Preface
  • Acknowledgments
  • Part I Challenges to Marketing Research
  • Chapter 1 New Roles for Marketing Researchers Ian Lewis and Simon Chadwick
  • Part II Quantitative Marketing Research
  • Chapter 2 Research Roi Analysis: a Powerful Tool for Marketers Diane Schmalensee and A. Dawn Lesh
  • Chapter 3 Combining Data Mines and Attitude Research Paul Gurwitz
  • Chapter 4 The 21st Century Development of Products: Where Customer Guidance Is Taking Us Howard Moskowitz and Burt Krieger and Linda Ettinger Lieberman
  • Chapter 5 Behavioral Economics: a Blueprint for New "Ah Ha" Moments Crawford Hollingworth
  • Chapter 6 State-of-the-Science Market Segmentation: Making Results Actionable for Marketers Kevin Clancy and Ami Bowen
  • Chapter 7 Marketing Accountability: Understanding Performance and Drivers of Brand Success William Pink and Phillip Herr and Dorothy Fitch
  • Part 3 Qualitative Marketing Research
  • Chapter 8 Taking Qualitative Research to the Next Level Judith Langer and Sharon Dimoldenberg
  • Chapter 9 Consumer Anthropology as a Framework for the Use of Ethnography in Market Research Jamie Gordon and Larry Irons
  • Chapter 10 Diving Deep: Using Zmet to Unearth Insights About Unconscious Consumer Thinking Joseph Plummer and James Forr and Katje Bressette
  • Chapter 11 Crowdsourcing and Consumer Insights Robin Pentecost and Mark Spence
  • Part 4 Customer Motivation
  • Chapter 12 Understanding Consumer Emotions: How Market Research Helps Marketers Engage With Consumers Alastair Gordon
  • Chapter 13 Neuroimaging and Marketing Research: Hook-up, Love Affair, or Happy Marriage? Sean Green and Neil Holbert
  • Chapter 14 Using Empathy and Narrative to Ignite Research Neil Gains
  • Chapter 15 Standing Waves, Stasis, Contagion and Consumer Trends J. Walker Smith
  • Part 5 Marketing Research Industry Trends
  • Chapter 16 Mixed Methods in Marketing Research Mel Prince and Mark A. P. Davies and Chris Manolis and Susan Tratner
  • Chapter 17 Improving a FirmâÇÖs Performance Using Advanced Analytical Insights Marco Vriens and David Rogers
  • Chapter 18 Panel Online Survey and Research Quality Raymon Pettit
  • Chapter 19 Rfid in Research: Nineteen Things You Can Do with Rfid that You CouldnâÇÖt Do Before Mickey Brazeal
  • Chapter 20 Is the Future in Their Hands? Mobile-Based Research Options and Best Practices Darren Mark Noyce
  • Epilogue: The Future of Marketing Research Robert Moran
  • About the Editors
  • About the Contributors

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