Library management tips that work

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? Library Management Tips that Work does exactly that, addressing dozens of such issues facing library managers, including How to create a job manual, and keep staff accountable Keeping your library board in the loop Using numbers to make your case Dealing with unreturned library materials Methods for managing multiple libraries with one FTE librarian Retaining services despite budget cuts and staff shortages Public relations on a shoestringWritten by contributors from across the field, this eclectic guide offers best practices suitable for managers in all types of libraries.

• Foreword p. xi
• Preface p. xiii
• Acknowledgments p. xv
• Part I The Manager Role
• 1 Beating the Clock: Adaptive Time Management in a Fluid Environment p. 3 Geoffrey P. Timms
• 2 Creating Manuals for Job Duties p. 6 Holly Flynn
• 3 How to Manage Serving Students of Generational Poverty p. 8 Kris Baughman and Rebecca Marcum Parker
• 4 How to Protect Your Library from Employment Discrimination Claims p. 11 Michael A. Germano
• 5 Managing Emergencies: What to Do When Basic or Big Disasters Strike p. 15 Sian Brannon and Kimberly Wells
• 6 Creating a Staff Accountability System p. 19 Terry Ann Lawler
• 7 Planning Ahead: Time Management in Defining Goals p. 21 Geoffrey P. Timms
• 8 Transforming an Off-Campus Library from Empty Space to Award Winner in One Year p. 24 Seamus Scanlon
• 9 When You're Not (Exactly) the Boss: How to Manage Effectively in a ôCoordinatorö Role p. 28 Kim Becnel
• 10 Communication and Staff Awareness in the Branch Library p. 31 Jason Kuhl
• Part II Running A Library
• 11 ASSURE-ing Your Collection p. 37 Roxanne Myers Spencer and Barbara Fiehn
• 12 Billy Club: A Model for Dealing with Unreturned Library Materials p. 41 Suzann Holland
• 13 Collaboration for Library Collection Acquisition p. 44 Lorette S. J. Weldon
• 14 Community Partnerships: The Key to Providing Programs in a Recession p. 46 Ashanti White
• 15 CVL Leads: Mentorship and Leadership p. 49 Robin Shader
• 16 How to Manage a Student-Centric Library Service for Nontraditional Users p. 53 Seamus Scanlon
• 17 Managing Overnight p. 56 Ken Johnson and Susan Jennings
• 18 Managing More Than One School Library with One FTE Librarian p. 60 Kris Baughman and Rebecca Marcum Parker
• 19 Management Tips for Merging Multiple Service Points p. 63 Colleen S. Harris
• 20 SuperStarz: An Experience in Grant Project Management p. 66 Vera Gubnitskaia
• 21 Utilizing Retired Individuals as Volunteers p. 69 Ashanti White
• 22 Weeding as Affective Response, or ôI Just Can't Throw This Out!ö p. 72 Barbara Fiehn and Roxanne Myers Spencer
• Part III Information Technology
• 23 Facebook for Student Assistants p. 79 Susan Jennings and Ken Johnson
• 24 Improving Communication with Blogs p. 82 Alice B. Ruleman
• 25 Improving Productivity with Google Apps p. 85 Suzann Holland
• 26 Partnering with Information Technology at the Reference Desk: A Model for Success p. 88 Jeffrey A. Franks
• 27 Putting Missing Pieces from the Collection Together with SharePoint p. 92 Lorette S. J. Weldon
• 28 Real-Life Management Using Virtual Tools p. 100 Vera Gubnitskaia
• 29 Session Control Software for Community Users in an Academic Library p. 103 Jeffrey A. Franks
• 30 To Friend or Not to Friend: The Facebook Question p. 107 Kim Becnel
• 31 Why a Wiki? How Wikis Help Get Work Done p. 110 Alice B. Ruleman
• Part IV Staff
• 32 Millennials, Gen-X, Gen-Y, and Boomers, Oh My! Managing Multiple Generations in the Library p. 117 Colleen S. Harris
• 33 Hiring and Training Graduate Assistants for the Academic Library p. 120 Erin O'Toole
• 34 Managing for Emergencies: What to Do Before, During, and After Disaster Strikes p. 124 Sian Brannon and Kimberly Wells
• 35 Managing Librarians and Staff with Young Children p. 127 Holly Flynn
• 36 Mentoring Graduate Assistants in the Academic Library p. 130 Erin O'Toole
• 37 New Employee Orientation p. 134 Bradley Tolppanen and Janice Derr
• 38 Discrimination in Employment: An Overview for Library Managers p. 136 Michael A. Germano
• 39 Obtaining Compliance from Underperforming Employees: Talking It Through p. 140 Terry Ann Lawler
• 40 Planning for Change: Ensuring Staff Commitment p. 143 Jason Kuhl
• 41 Shadow and Learn: Knowing Your Staff p. 146 Robin Shader
• 42 Staff Shortages p. 149 Bradley Tolppanen and Janice Derr
• Part V Public Relations
• 43 No Surprises: Keeping Your Board in the Loop p. 155 Lynn Hawkins
• 44 Board Meetings That Work p. 158 James B. Casey
• 45 Library Partners: Cooperating with Other Nonprofits p. 162 John Helling
• 46 Portraits in a Small Town: Balancing Access and Privacy with a Local History Photography Collection p. 165 John Helling
• 47 Using Numbers to Make Your Case p. 168 James B. Casey
• 48 Staying in the Game: Public Relations on a Shoestring p. 171 Lynn Hawkins
• Contributors p. 175
• Index p. 181