Proliferation of the Internet economy : e-commerce for global adoption, resistance, and cultural evolution

The explosive expansion of the Internet has led to dramatic shifts in the methodology of conducting business, allowing for instantaneous communication and activities. ""Proliferation of the Internet Economy: E-Commerce for Global Adoption, Resistance, and Cultural Evolution"" provides deep insight into the globalization of e-commerce and the minimization of the digital divide between developed and developing countries. This book specifically addresses and explains the adoption and proliferation of global e-commerce.

• Foreword p. ix
• Preface p. xi
• Acknowledgment p. xviii
• Division I E-Commerce: A Global Phenomenon
• Chapter I Introduction to E-Commerce p. 1
• Abstract p. 1
• Introduction p. 1
• Background p. 3
• E-Commerce: A Global Phenomenon p. 5
• References p. 7
• Chapter II E-Commerce Background p. 9
• Abstract p. 9
• Introduction p. 9
• Evolution of the Internet p. 11
• Electronic-Commerce p. 15
• References p. 33
• Division II Service Quality for Global Consumers
• Chapter III Service Quality of E-Commerce for Global Consumers p. 40
• Abstract p. 40
• Introduction p. 40
• Electronic-Commerce Service Quality p. 41
• Models of EC Service Quality p. 44
• Service Quality, Cultural Diversity, and EC Adoption and Proliferation p. 55
• Related Issues p. 56
• References p. 57
• Chapter IV Global Quality Management Practice for E-Commerce p. 65
• Abstract p. 65
• Introduction p. 65
• Quality and Quality Management Practice p. 67
• Quality Concepts for EC p. 68
• Quality Management Practice p. 71
• Conclusion p. 72
• References p. 74
• Division III Adoption, Proliferation, and Resistance: Impact and Globalization
• Chapter V E-Commerce Diffusion: Critical Factors Affecting Diffusion of E-Commerce p. 79
• Abstract p. 79
• Introduction p. 80
• Diffusion of E-Commerce p. 82
• Impacts of Diffusion p. 84
• Prime Stakeholders of Diffusion of E-Commerce p. 87
• Critical Factors Affecting Diffusion of E-Commerce p. 90
• Conclusion and Future Research Direction p. 98
• References p. 100
• Chapter VI Diffusion of E-Commerce in Developed and Developing Countries: Comparative Studies p. 107
• Abstract p. 107
• Case Studies p. 107
• Comparative Statement p. 133
• References p. 136
• Chapter VII E-Commerce Adoption in Developing Countries p. 140
• Abstract p. 140
• Introduction p. 140
• Literature Review on EC Adoption p. 143
• Perspectives and Process of Adoption p. 146
• Theoretical Framework for EC Adoption p. 148
• Conclusion and Future Research Direction p. 157
• References p. 159
• Chapter VIII Influencing Factors and the Acceptance of Internet and E-Business Technologies in Maritime Canada's SMEs: An Analysis p. 168
• Abstract p. 168
• Introduction p. 169
• Background Information p. 170
• Research Methodology p. 174
• Data Analysis and Results p. 175
• Findings and Discussions p. 178
• Conclusion p. 180
• Acknowledgment p. 182
• References p. 182
• Appendix p. 184
• Chapter IX Effect of Proliferation and Resistance of Internet Economy: Understanding Impact of Information and Communication Technology in Developing Countries p. 186
• Abstract p. 186
• Introduction p. 187
• Purposes of Promoting Internet Economy p. 189
• Barriers Against Proliferation of Internet Economy p. 195
• Readiness, Digital Divide, and Capability p. 201
• Impact of ICT and Conceptual Framework p. 203
• Conclusion and Future Research Direction p. 211
• References p. 213
• Division IV Globalization of E-Commerce: Cultural Adaptation
• Chapter X Globalization and Relevant Strategy for E-Commerce p. 222
• Abstract p. 222
• Introduction p. 222
• Definition of Related Concepts p. 227
• Functional Characteristics and Issues of EC for Globalization p. 229
• Literature Review: Globalization Strategy p. 230
• Theoretical Framework for Strategy p. 232
• Conclusion p. 240
• References p. 242
• Chapter XI Culturally Customizing International Web Sites p. 251
• Abstract p. 251
• Introduction p. 251
• Localization p. 254
• Importance of Web Site Cultural Customization p. 256
• Depiction of Culture on International Web Sites p. 258
• Impact of Web Site Cultural Customization p. 262
• Conclusion p. 263
• References p. 264
• Chapter XII A Cultural Perspective on Web Site Localization p. 269
• Abstract p. 269
• Introduction p. 270
• The Localization Model p. 272
• A Brief Literature Review of Web Site Localization p. 274
• Examples of Good and Bad Practices in Web Site Localization p. 276
• The Localization Model: Why and How Useful? p. 277
• Conclusion and Implications p. 277
• References p. 279
• Chapter XIII Conclusion, Implications, and Future Trends p. 281
• Abstract p. 281
• Introduction p. 281
• Conclusion p. 282
• Managerial Implications p. 288
• Future Trends p. 291
• About the Authors p. 293
• Index p. 297