Networked communities : strategies for digital collaboration

Today, information communication technologies, such as the Internet and World Wide Web, are inextricably woven into the fabric of numerous facets of social and economic development. ""Networked Communities: Strategies for Digital Collaboration"" provides an understanding of best practices in building sustainable collaboration in intelligent community development. This unique collection contains extensive referencing and sophistication in the nature of dealing with communities using information communication technologies - a significant contribution to the field of digital collaboration.

• Preface p. vii
• Chapter I The Network Society p. 1
• The Network Society and the Human Condition p. 2
• Living in the Network Society p. 4
• Community Wisdom p. 6
• Defining Networked Communities p. 8
• Technology and the Human Condition p. 11
• Development of Networked Communities p. 15
• Development Phases p. 17
• Development Challenges p. 18
• Intelligent Community Forum p. 20
• Evaluation Imperative p. 22
• Measurement Systems p. 25
• Conclusion p. 27
• References p. 29
• Chapter II The Technological Basis of Networking p. 35
• Community Technologies p. 36
• Technological Choices p. 45
• Community Networking p. 58
• Conclusion p. 64
• References p. 65
• Chapter III Regulation and Policy Reforms p. 68
• The Free Flow of Knowledge p. 69
• Public and Private Cooperation p. 76
• Supportive Policies and Regulations p. 78
• Setting Standards p. 87
• Avoiding Proprietary Technologies and Software p. 90
• Net Neutrality p. 94
• Measuring Changes in Public Policy p. 97
• Conclusion p. 99
• References p. 100
• Chapter IV Knowledge Workforce p. 104
• Knowledge Economy and Its Workers p. 105
• Diversity of Networked Communities p. 108
• Clusters of Knowledge Workers p. 111
• Supply of Knowledge Workers p. 118
• Knowledge Workers and Community Participation p. 123
• Measurement and Evaluation of Knowledge Workers p. 123
• Conclusion p. 125
• References p. 126
• Chapter V Creating Applications and a Culture of Using p. 129
• Applications in the Networked Community p. 130
• Sector-Specific Applications p. 134
• Developing a Culture of Use p. 158
• Evaluation of Applications and Culture of Use p. 163
• Conclusion p. 164
• References p. 165
• Chapter VI Innovation: Creating Ideas p. 170
• The Importance of Innovation in the ICT World p. 171
• Change and Innovation p. 174
• The Nature of Innovation p. 178
• Managing Innovation p. 189
• Evaluation of Innovation p. 191
• Conclusion p. 192
• References p. 193
• Chapter VII Strategies for Community Development p. 197
• Defining Community Development p. 198
• Development Strategies and Theories p. 201
• ICT and Economic Development p. 202
• ICT Development Opportunities p. 204
• Strategic Planning p. 207
• Taking Adantage of Private and Public Sector Opportunities p. 213
• Implementation of the Strategic Plan p. 216
• Evaluation and Measurement p. 222
• Conclusion p. 222
• References p. 223
• Appendix p. 227
• Chapter VIII Citizen Empowerment and Participation p. 228
• A New Global Order p. 229
• Last and First Mile p. 233
• Local and Global Media p. 234
• Broadband Empowerment p. 235
• Community Empowerment p. 238
• Networking Across Communities p. 241
• Collaboration Networks p. 243
• Making Money Virtually p. 246
• Leveraging Digital Networks p. 247
• The Digital Access Gap p. 250
• Measurement and Evaluation of Citizen Empowerment p. 252
• Conclusion p. 254
• References p. 254
• Chapter IX Leadership and Collaboration p. 258
• Economic Imperative for Collaborative Leadership p. 259
• Transforming the Community p. 261
• Community Goals and Collaboration p. 262
• Leadership and Governance Structures p. 266
• Leadership Through the Various Network Phases p. 271
• Finding Leaders p. 274
• Measurement and Evaluation p. 277
• Conclusion p. 279
• References p. 280
• Chapter X Promotion and Relationship Marketing p. 284
• Relationship Marketing p. 285
• Transactional Marketing p. 287
• From Transactional Marketing to Relationship Marketing p. 289
• Commercial Relationships p. 292
• Non-Commercial Relationships p. 293
• Mega Relationships p. 295
• Measurement and Evaluation of Marketing p. 299
• Conclusion p. 300
• References p. 301
• Chapter XI Conclusion p. 303
• Communities of the New World Order p. 303
• The Network Society p. 305
• Technology, Collaboration and Regulation p. 305
• Knowledge Workforce p. 306
• Creating Applications and a Culture of Use p. 307
• Innovation: Creating Ideas p. 307
• Strategies for Community Development p. 308
• Citizen Empowerment and Participation p. 309
• Leadership and Relationship Marketing p. 309
• Measurement and Evaluation p. 310
• Glossary p. 312
• About the Authors p. 322
• Index p. 324