Funology : from usability to enjoyment

This book reflects the move in Human Computer Interaction studies from standard usability concerns towards a wider set of problems to do with fun, enjoyment, aesthetics and the experience of use.

Traditionally HCI has been concerned with work and task based applications but as digital technologies proliferate in the home fun becomes an important issue. There is an established body of knowledge and a range of techniques and methods for making products and interfaces usable, but far less is known about how to make them enjoyable.

Perhaps in the future there will be a body of knowledge and a set of techniques for assessing the pleasure of interaction that will be as thorough as those that currently assess usability. This book is a first step towards that. It brings together a range of researchers from academia and industry to provide answers. Contributors include Alan Dix, Jacob Nielsen and Mary Beth Rosson as well as a number of other researchers from academia and industry.

• Authors and Affiliations p. iii
• Preface - How to Use this Book p. vii
• Foreword p. xi Patrick W. Jordan
• Introduction - From Usability to Enjoyment p. xiii
• Section 1 Theories and Concepts
• Introduction to Section 1 p. 3
• Chapter 1 Let's Make Things Engaging p. 7 Kees Overbeeke and Tom Djajadiningrat and Caroline Hummels and Stephan Wensveen and Joep Frens
• Chapter 2 The Engineering of Experience p. 19 Phoebe Sengers
• Chapter 3 The Thing and I: Understanding the Relationship Between User and Product p. 31 Marc Hassenzahl
• Chapter 4 Making Sense of Experience p. 43 Peter Wright and John Mccarthy and Lisa Meekison
• Chapter 5 Enjoyment: Lessons from Karasek p. 55 Petter Bae Brandtzoeg and Asbjorn Folstad and Jan Heim
• Chapter 6 Fun on the Phone: The Situated Experience of Recreational Telephone Conferences p. 67 Darren Reed
• Chapter 7 The Enchantments of Technology p. 81 John McCarthy and Peter Wright
• Chapter 8 The Semantics of Fun: Differentiating Enjoyable Experiences p. 91 Mark Blythe and Marc Hassenzahl
• Section 2 Methods and Techniques
• User Empowerment and the Fun Factor: An interview with Jakob Nielsen p. 103
• Introduction to Section 2 p. 107
• Chapter 9 Measuring Emotion: Development and Application of an Instrument to Measure Emotional Responses to Products p. 111 Pieter Desmet
• Chapter 10 That's Entertainment! p. 125 John Karat and Clare-Marie Karat
• Chapter 11 Designing for Fun: User-Testing Case Studies p. 137 Randy Pagulayan and Keith Steury and Bill Fulton and Ramon Romero
• Chapter 12 Playing Games in the Emotional Space p. 151 Kristina Andersen and Margot Jacobs and Laura Polazzi
• Chapter 13 Deconstructing Experience: Pulling Crackers Apart p. 165 Alan Dix
• Chapter 14 Designing Engaging Experiences with Children and Artists p. 179 Richard Hull and Jo Reid
• Chapter 15 Building Narrative Experiences for Children Through Real Time Media Manipulation: POGO World p. 189 Antonio Rizzo and Patrizia Marti and Francoise Decortis and Job Rutgers and Paul Thursfield
• Section 3 Case Studies in Design
• Introduction to Section 3 p. 203
• Chapter 16 The Joy of Telephony: Designing Appealing Interactions p. 205 Hubertus Hohl and Klaus Wissmann and Manfred Burger
• Chapter 17 From Usable to Enjoyable Information Displays p. 213 Sara Ljungblad and Tobias Skog and Lars Erik Holmquist
• Chapter 18 Fun for All: Promoting Engagement and Participation in Community Programming Projects p. 223 Mary Beth Rosson and John Carroll
• Chapter 19 Storytelling & Conversation to Improve the Fun Factor in Software Applications p. 233 Norbert Braun
• Chapter 20 Deconstructing Ghosts p. 243 Jonathan Sykes and Richard Wiseman
• Chapter 21 Interfacing the Narrative Experience p. 249 Jennica Falk
• Chapter 22 Whose Line is it Anyway? Enabling Creative Appropriation of Television p. 257 Erik Blankinship and Pilapa Esara
• Chapter 23 The Interactive Installation ISH: in Search of Resonant Human Product Interaction p. 265 Caroline Hummels and Kees Overbeeke and Aadjan Van Der Helm
• Chapter 24 Fun with Your Alarm Clock: Designing for Engaging Experiences through Emotionally Rich Interaction p. 275 Stephan Wensveen and Kees Overbeeke
• Integrated Bibliography p. 283