Staff development : a practical guide

In this brand new edition of a popular guide, direct from the Staff Development Committee of the Library Administration and Management Association (LAMA), you will find step-by-step guidelines for customizing a staff development program that is both proactive and goal-oriented.

• Introduction p. vii
• How to Use This Book p. ix
• Part I Concepts
• 1 Introduction to Staff Development p. 3 Kathryn J. Deiss
• 2 How People Learn: Applying Adult Learning Theory and Learning Styles Models to Training Sessions p. 6 Susan Jurow
• 3 The Place of Training in the Process of Change p. 10 Pat L. Weaver-Meyers
• Part II Building a Staff Development Program
• 4 Creating Infrastructure p. 17 Susan Craig
• 5 Finding Magnetic North for Staff Development and Training: The Compass Function of a Needs Assessment p. 21 John Cochenour and David Kruger
• 6 How to Design and Conduct a Needs Assessment p. 26 Charles E. Kratz
• 7 How to Set Goals p. 34 Nancy L. Reed and Elizabeth Fuseler Avery
• 8 How to Get Started: Questions to Ask p. 38 Anne Grodzins Lipow
• 9 How to Pay for Programs p. 42 Lynn C. Badger
• Part III Developing Your Staff
• 10 Core Competencies for Libraries and Library Staff p. 49 Beth McNeil and Joan Giesecke
• 11 Building Managerial Competencies p. 63 M. Suzanne Brown
• 12 Developing Orientation Programs for New Employees p. 70 Sandra J. Weingart and Carol A. Kochan and Anne E. Hedrich
• 13 Addressing Diversity in Library Staff Training p. 74 Janice Simmons-Welburn
• 14 Mentoring to Develop Potential p. 78 Awilda Reyes
• 15 Coaching for Results p. 83 Jeanne F. Voyles and Carol A. Friesen
• 16 Developing of a Customer Service Attitude p. 88 M. Sue Baughman
• 17 How to Provide Technical Training p. 95 Patricia E. Wallace
• 18 How to Train Teams p. 98 Jeanne F. Voyles and Kerry Scott
• 19 How to Train for Building Communication Skills p. 101 Susan Wehmeyer
• Part IV Making the Most of Trainers
• 20 Developing and Selecting Trainers p. 107 Julie Todaro
• 21 How to Develop Training Skills p. 116 Wendy L. Scott
• 22 How to Find the Experts, Speakers, or Presenters p. 119 Lynn C. Badger
• Part V Designing Instructional Programs
• 23 Creating Effective Training Programs p. 125 Pat L. Weaver-Meyers
• 24 How to Create Online Tutorials p. 129 Monica R. Webster and Jerome E. Webster
• 25 How to Prepare for a Specific Program p. 135 Anne Grodzins Lipow
• 26 How to Use Audiovisual Aids Effectively p. 139 Maggie Weaver
• 27 How to Make Effective Presentations p. 143 Melissa A. Wong
• Part VI Ensuring Success
• 28 How People Apply What They Learn: Transfer of Training p. 149 Deborah A. Carver
• 29 Evaluating Your Program p. 155 Julie Todaro
• Part VII Resources
• 30 Examples of Staff Development Policies p. 165 Frances O'Brien
• 31 How to Learn More and Keep Up: A Guide to Bibliographic and Web Resources p. 172 Abby Kratz and Julie Alexander and M. Suzanne Brown and Patricia J. Finney and Awilda Reyes and Julie Todaro
• Contributors p. 183
• Index p. 191